About Us – CVS for Broxbourne and East Herts

CVS for Broxbourne and East Herts was formed on 27 April 2007 to meet the following Charitable Objectives:

to promote any charitable purposes for the benefit of the community in the local government districts of Broxbourne and East Hertfordshire and surrounding areas and, in particular, the advancement of education, the protection of health and the relief of poverty, distress and sickness;
to promote and organise co-operation in the achievement of the above purposes and to that end to bring together in council, representatives of the voluntary organisations statutory authorities and other organisations within the area of benefit.

How we will work with members and clients

We will acknowledge your initial inquiry within 1 working day. We will offer an appointment within 10 working days of acknowledgement unless we agree an alternative date with you.
The person delivering the service/advice will have skills and experience appropriate to the task.
We will be clear about any fees and charges.
We will issue invoices in line with an agreed schedule of payments where payment is necessary.
We will signpost you to any complementary services we believe are appropriate to your needs.
We will request your views on our performance and we will use this to improve our future services.
If you have a concern about our work, please tell us and we will work with you to remedy things.

Ian Richardson Chief Officer ian@cvsbeh.org.uk	Karen Cook Finance & Policy Manager karen@cvsbeh.org.uk
Abbie Gregory Services & Marketing Officer abbie@cvsbeh.org.uk	Penny Leighton Events & Administration Coordinator penny@cvsbeh.org.uk
Susan Lankester Community Engagement Officer susan@cvsbeh.org.uk	James Campbell Administration & Data Support Officer james@cvsbeh.org.uk
Paula Moon Community Car Scheme Coordinator paula@cvsbeh.org.uk	Diane Walukiewicz Community Car Scheme Support Worker communitycar@cvsbeh.org.uk
Sue Bartlett Herts CVS BBO STRIVE Manager sue@cvsbeh.org.uk	Michelle Lock BBO STRIVE Senior Generic Learning Mentor michelle@cvsbeh.org.uk
Alison Graham BBO STRIVE Generic Learning Mentor alison@cvsbeh.org.uk	Sarah Forbes BBO Hub & Operations Officer sarah@cvsbeh.org.uk
Jackie Gill BBO STRIVE Generic Learning Mentor jackie@cvsbeh.org.uk	Chris Lee BBO STRIVE Generic Learning Mentor chris@cvsbeh.org.uk
Steve Robinson IT & Facilities Officer steve@cvsbeh.org.uk	Michal Siewniak WTBL Community Development Manager michal@cvsbeh.org.uk michal@wtbiglocal.org.uk
Nicola Georgiou Job Club Officer nicola@cvsbeh.org.uk